Service
We communicate with our clients in many ways, aiming to best service them with utmost efficiency, keeping all traditional means of comunication, such as:
- 0800 24×7
- Web Portal
Service desk mobile availability:
- Android e ios apps
- User friendly catalogue, modern and intuitive, making ticket opening easy
- Allows for requesting with the possibility of attaching pictures and location using your smartphone GPS
- Allows end user to track their tickets (requests, mishaps, troubles and changes)
- Total management of your requests, mishaps, troubles, changes, configurations, assets, service levels and knowledge by it